Browse the directory.

Customer Support

Ada is an AI-powered customer service platform that automates interactions across web, mobile, and social channels. It is designed for large enterprises to deploy AI agents that deliver personalized experiences and handle high volumes of customer inquiries.

Customer Support

Kustomer is an AI-native customer service platform and CRM that unifies customer data and interactions from all channels. It helps businesses build stronger relationships and drive revenue by providing personalized, context-aware support through a combination of AI and human agents.

Customer Support

Gladly is an AI-powered customer service platform that focuses on creating personalized, lifelong conversations instead of case numbers or tickets. It serves retail and hospitality brands by unifying customer communications across all channels into a single, continuous timeline.

Customer Support

Kayako is an AI-first customer support platform designed to automate a significant portion of support tickets. It serves businesses by unifying omnichannel communication and improving customer satisfaction, with a key differentiator of proactive AI-powered support.

Customer Support

Podium is a customer interaction platform that helps local businesses manage their entire customer journey. It provides tools for collecting reviews, converting website visitors into leads, and communicating with customers via text.

Customer Support

CM.com is a conversational commerce platform that connects businesses to their customers across messaging, payments, and data. It provides a unified suite of tools including a Customer Data Platform (CDP), multichannel messaging APIs, marketing automation, and customer service software.

Customer Support

Sprinklr provides a Unified Customer Experience Management (Unified-CXM) platform to help the world's largest enterprises manage marketing, advertising, research, customer care, and engagement. Its four core product suites—Service, Social, Insights, and Marketing—are built on an AI-native architecture to break down internal silos and unify customer data.

Customer Support

Pushwoosh is a multi-channel customer engagement platform that enables businesses to communicate with their audience via push notifications, in-app messages, email, SMS, and WhatsApp. It's designed to help app owners and marketers increase user retention and conversion rates.

Customer Support

Help Scout provides a suite of tools for customer-facing teams, including a shared inbox, knowledge base, and live chat. It focuses on delivering a human-centric support experience and integrates with many popular business applications.

Customer Support

Gorgias is a customer service helpdesk built specifically for e-commerce merchants. It unifies conversations from email, social media, SMS, voice, and live chat into a single dashboard, leveraging AI to automate responses and help support agents drive sales.

Customer Support

Waitwhile is a platform for businesses to manage virtual queues, waitlists, and appointments. It helps companies improve customer experiences by reducing wait times, providing real-time SMS updates, and offering deep operational analytics.

Customer Support

Iterable is an AI-powered customer engagement platform that enables brands to create, execute, and optimize cross-channel campaigns. It helps businesses deliver personalized experiences to their customers in real-time by unifying customer data.

Customer Support

Braze is a comprehensive customer engagement platform that powers personalized, cross-channel marketing campaigns to drive growth. It enables brands to ingest and process customer data in real-time, orchestrate and optimize campaigns, and personalize messaging experiences.

Customer Support

Freshdesk is an omnichannel customer support helpdesk that allows businesses to manage conversations across email, phone, chat, social media, and more from one platform. It's designed for businesses of all sizes to streamline their customer service and resolve issues efficiently.

Customer Support

Zendesk is a customer service software platform that helps businesses manage and resolve customer inquiries across multiple channels. It provides a unified view of the customer, enabling support teams to deliver more personalized and efficient service.

Customer Support

Bird (formerly MessageBird) provides a comprehensive customer engagement platform that helps businesses communicate with customers across multiple channels. It combines communication APIs (SMS, WhatsApp, Voice) with a unified CRM for marketing, customer service, and payments.