Podium
AI-powered platform for local businesses to manage leads, communication, and payments.
Businesses Powered
100,000+
Valuation
$3B+ (2021)
Integrations
180+
About Podium
Podium offers a suite of tools designed to help local businesses thrive in a modern, digital landscape. Its platform consolidates customer communications—from webchat and text messaging to reviews and payments—into a single inbox. Key features include AI-powered lead management, automated review invitations to improve online reputation on sites like Google, and text-based marketing campaigns. By centralizing these interactions, Podium enables businesses to provide convenient, personalized experiences, convert more leads, and streamline their operations without needing a dedicated marketing team.
Core Features
Reviews
Automate review invitations to customers on platforms like Google and Facebook.
Webchat
Convert website visitors into leads with text-based webchat.
Inbox
A centralized inbox for all customer communications, including texts, social media messages, and reviews.
Phones
A full business phone system that integrates with the rest of the Podium platform.
Payments
Collect payments via text message for a seamless customer experience.
AI Capabilities
Ai Agent
Answers website visitor questions, captures leads, and books appointments 24/7.
Automated Follow-Ups
AI nurtures leads with intelligent, automated text message follow-ups.
Review Response
Automatically generates suggested replies to customer reviews.