CM.com
One platform for every customer interaction.
Unified Channels
SMS, WhatsApp, RCS, Email, Instagram, Messenger, Viber, Line
Founded
1999
About CM.com
CM.com offers a comprehensive platform designed to manage the entire customer journey. It provides a single Business Messaging API for numerous channels like SMS, WhatsApp, RCS, and Viber, allowing developers to build once and reach customers everywhere. Beyond communications, the platform includes a suite of integrated tools: a Customer Data Platform (CDP) for unified profiles, HALO AI agents for automation, Marketing and Service Clouds for campaigns and support, and payment solutions for online and in-person transactions. This integrated approach allows marketing, sales, and service teams to work from the same data, enabling personalized, automated customer experiences at scale. The company also offers specific solutions for live events, including ticketing and cashless payments.
Communication Platform
Business Messaging Api
A single API for all major messaging channels.
Voice Api
Integrate programmable voice calls and SIP trunking.
Authentication
APIs for One Time Passwords (OTPs) and user verification.
AI & Data
Halo Ai Agents
AI-powered chatbots for automating customer interactions across channels.
Customer Data Platform
Creates unified, 360-degree profiles of customers from multiple data sources.
Commerce Solutions
Online Payments
Accept payments in webshops and e-commerce platforms.
In-Person Payments
Provides fixed and mobile payment terminals.
Event Solutions
Includes ticketing, registration, and cashless payment systems for events.