Zoom Phone
A feature-rich cloud phone system for businesses of all sizes.
Users
7M+
Countries & Territories
47
Gartner Magic Quadrant
Leader for UCaaS
About Zoom Phone
Zoom Phone is a comprehensive cloud PBX solution designed to replace traditional business phone systems. It provides secure, HD-quality voice calls across desktop and mobile devices, as well as optional hardware desk phones. Key features include intelligent call routing, auto-attendants, interactive voice response (IVR), call queues, voicemail transcription, and call recording. It integrates natively with the broader Zoom ecosystem and popular business applications like Salesforce, Slack, and Microsoft Teams. Zoom Phone supports local numbers and PSTN access in over 45 countries, making it a scalable solution for both small businesses and global enterprises seeking a single communications platform.
Core Platform Features
Call Management
Call forwarding, transfer, hold, park, call recording, and call queues.
Voicemail
Voicemail with transcription and email/app notifications.
Auto-Attendant
Automated receptionists to route calls to employees, queues, or voicemail.
Global Calling
Bring your own carrier (BYOC), add-on calling plans, and local numbering in 47+ countries.
Security
End-to-end encryption for calls and STIR/SHAKEN compliance for spam detection.
Integrations
Crm
Salesforce, HubSpot, Zoho
Collaboration
Microsoft Teams, Google Workspace, Slack
Contact Center
Natively integrates with Zoom Contact Center; API for other CCaaS providers.
Hardware
Supports desk phones and hardware from Poly, Yealink, Cisco, and AudioCodes.