Zoho CRM
A powerful, user-friendly CRM system to convert more leads, engage with customers, and grow revenue.
Users Trusting Zoho
100M+
Integrations
1000+
Customer-reported Productivity Increase
27%
Customer-reported Licensing Savings
71%
About Zoho CRM
Zoho CRM provides an all-in-one solution for managing the entire customer lifecycle. It features robust sales force automation to handle leads, deals, and contacts, alongside powerful marketing automation tools for segmentation and journey orchestration. The platform includes advanced analytics and BI features for insightful forecasting and performance management. With the help of its AI assistant, Zia, and ChatGPT integration, users can automate tasks and gain deeper insights. Zoho CRM integrates with over 1,000 third-party applications via the Zoho Marketplace, ensuring it fits seamlessly into existing workflows. It is designed for scalability and offers various editions, including a free tier for small businesses.
Core Features
Sales Force Automation
Automate lead management, deal tracking, and contact management.
Marketing Automation
Manage customer segmentation, journey orchestration, and marketing campaigns.
Analytics & Bi
Utilize advanced analytics, dashboards, and forecasting for data-driven decisions.
Ai Assistant (Zia)
Leverage AI for predictive insights, task automation, and anomaly detection.
Omnichannel Communication
Engage with customers across various channels like email, phone, social media, and live chat.
Platform & Extensibility
Marketplace
Access over 1,000 integrations with popular business applications.
Developer Platform
Build custom solutions and integrations using REST APIs, SDKs, and no-code tools.
Mobile Crm
Access CRM data and manage tasks on the go with dedicated mobile apps.
Security
Enterprise-grade security with features like data encryption, audit logs, and IP restrictions.