Skilljar
The Customer Education LMS that powers learning everywhere.
Training Revenue Generated by Smartsheet
$1M+
NPS Improvement for Asana
+19 points
Faster Time-to-Value for Egnyte
2x
About Skilljar
Skilljar provides a comprehensive, cloud-based Learning Management System (LMS) specifically for external customer training. The platform allows businesses to build and manage customized online learning portals, or 'academies', to educate their customers and partners. Key features include the ability to create diverse content formats like on-demand courses, video training, and scheduled live events. Skilljar supports training monetization through flexible payment options for courses and subscriptions, integrating with Stripe and PayPal. It provides robust analytics and reporting to measure the impact of training on business goals like customer retention and product adoption. The platform integrates seamlessly with major business systems including Salesforce, Gainsight, and Zendesk, and offers APIs for deeper connections.
Core Platform Features
Customizable Academy
Build a learning environment that feels like your brand using templates, HTML, or CSS. Supports SSO.
Certificates & Certifications
Issue completion certificates and proctored exams. Integrates with Credly, Accredible, and Caveon.
Monetized Training
Sell training via self-checkout with credits, promo codes, or subscriptions. Integrates with Stripe and PayPal.
Insightful Reporting
Detailed analytics on enrollments and engagement. Benchmark program performance and integrate data into Salesforce.
Key Integrations
Crm
Salesforce
Customer Success
Gainsight
Webinar & Events
Zoom, Webex, GoTo
Payments
Stripe, PayPal
Analytics
Google Analytics
Support
Zendesk
Primary Use Cases
Customer Onboarding
Scale and standardize the new customer onboarding process.
Customer Engagement
Drive product adoption and feature usage through continuous learning.
Revenue Generation
Create new revenue streams by selling premium training and certifications.
Scale Customer Success
Reduce support tickets and enable customer-facing teams with scalable training resources.