Sendbird
The AI-powered customer experience platform for mobile apps and websites.
Monthly Active Users
300M+
Global Brands
4000+
Apps Powered
250k+
About Sendbird
Sendbird is a communication-as-a-service (CaaS) platform that allows businesses to easily integrate powerful communication features. Their core products include a highly scalable Chat API with features like moderation, analytics, and translation. The Voice and Video APIs support 1-to-1 and group calls with interactive features. More recently, Sendbird has integrated AI capabilities, including chatbots, smart replies, and content moderation, to automate and enhance user engagement. The platform is designed for developers, offering extensive documentation, UI kits (UIKits), and SDKs for popular platforms like iOS, Android, React, and Javascript, facilitating rapid development and deployment of in-app communication experiences.
Chat Platform
Chat Sdks
Provides SDKs for iOS, Android, Javascript, .NET, Unity, and more.
Features
1-on-1 messaging, group channels, push notifications, read receipts, typing indicators, user-to-user blocking.
Moderation
Auto-moderation, profanity filters, image moderation, and admin tools.
Uikits
Pre-built UI components to accelerate development.
Voice & Video Platform
Functionality
Enables 1-to-1 and group voice and video calls within applications.
Compatibility
APIs and SDKs available for iOS, Android, and Javascript.
Use Cases
Customer support calls, in-app consultations, social and community calling.
AI & Automation
Ai Chatbot
Customizable chatbots that can be integrated with ChatGPT or other LLMs for automated support and engagement.
Smart Reply
Suggests contextual replies for users to quickly respond to messages.
Content Moderation
AI-powered moderation to automatically detect and flag inappropriate content.