Pendo
The AI-Powered Product Experience and Digital Adoption Platform.
Customers
10,000+
Monthly Active Users Tracked
800M+
Headquarters
Raleigh, NC
About Pendo
Pendo offers a comprehensive suite of tools designed to help product managers, UX designers, and customer success teams create better software experiences. Its platform combines powerful product analytics to track user behavior with qualitative feedback tools like polls and surveys. Pendo's in-app messaging and guides enable companies to onboard new users, announce features, and provide contextual support without writing any code. It also includes session replay for observing user interactions and tools to build product roadmaps based on customer feedback and data. The platform aims to provide a complete solution for understanding the entire user journey and driving digital adoption.
Core Platform Features
Product Analytics
Track user paths, feature usage, and retention without coding. Understand how users interact with your product.
In-App Guides
Onboard users, drive feature adoption, and provide support with targeted, codeless in-app messages, tooltips, and walkthroughs.
Session Replay
Visually replay user sessions to understand user behavior, identify friction points, and troubleshoot issues.
Feedback
Collect and centralize customer feedback and feature requests to inform your product strategy.
Roadmapping
Create and share product roadmaps that are validated by customer feedback and usage data.
Use Cases
User Onboarding
Guide new users through your application to accelerate time-to-value.
Feature Adoption
Increase awareness and usage of new and existing features with targeted announcements.
User Retention
Identify at-risk users and proactively engage them to improve retention rates.
Product-Led Growth
Leverage product usage data to drive trial conversions and upsell opportunities.