Mulberry
People-first product protection for retailers and their customers.
E-commerce Integrations
Shopify, BigCommerce, Magento
Funding
$33.7M+
About Mulberry
Mulberry provides an API-first platform for e-commerce retailers to integrate extended warranty and product protection offers into their online stores. By embedding these offers into the product page or checkout flow, merchants can generate significant ancillary revenue. The platform is designed to be easy to integrate with major e-commerce systems like Shopify and Magento. Mulberry handles the underwriting, claims process, and customer service, allowing retailers to offer protection plans without the operational overhead. This not only creates a new revenue stream but also helps increase customer loyalty and purchase confidence.
Platform Features
Easy Integration
Offers plugins and APIs for major e-commerce platforms like Shopify, BigCommerce, and Magento for quick setup.
Automated Offers
Automatically presents relevant protection plan offers to customers at the point of sale.
Claims Management
Handles the entire claims process, from initial filing to resolution, including a 24/7 customer support portal.
Accident Protection
Plans cover accidental damage from day one, providing more value than standard manufacturer warranties.
Benefits for Retailers
New Revenue Stream
Earn a share of the revenue from every protection plan sold.
Increased Customer Loyalty
Improve the post-purchase experience with a simple and transparent protection plan, leading to higher customer satisfaction.
Boost Conversion Rates
Offering product protection can increase customer confidence and lead to higher purchase conversion.