JustCall
AI-powered communication platform for sales and support teams to manage customer interactions in one place.
Integrations
100+
Customers
6,000+
G2 Rating
4.3/5
About JustCall
JustCall provides a comprehensive, AI-powered communication solution designed to enhance customer interactions for sales and support departments. The platform includes a cloud phone system, predictive dialers, and a multi-channel contact center, allowing teams to manage conversations across voice, SMS, and WhatsApp from a unified interface. It features advanced AI capabilities, such as real-time call transcription, sentiment analysis, and automated call scoring, to provide actionable insights. With over 100 native integrations with popular tools like HubSpot, Salesforce, and Zendesk, JustCall enables seamless data synchronization and automates tedious administrative tasks, empowering teams to focus on conversations.
Core Features
Cloud Phone System
Get local, toll-free, and international numbers for your business. Includes call forwarding, routing, and IVR.
Sales Dialer
Includes power, predictive, and auto-dialers to automate outreach and increase call volume.
Bulk Sms Campaigns
Send and receive SMS messages at scale for marketing and customer support.
Multi-Channel Contact Center
Manage conversations from phone, SMS, and WhatsApp in a single, unified agent dashboard.
AI Capabilities
Ai Call Scoring
Automatically scores agent performance on calls based on custom criteria.
Sentiment Analysis
Analyzes customer sentiment in real-time to identify at-risk conversations.
Real-Time Transcription
Transcribes calls live, providing agents with assistance and creating a searchable record.
Ai-Powered Call Summaries
Generates concise summaries of calls automatically, saving agents manual effort.
Integrations
Crm
Salesforce, HubSpot, Pipedrive, Zoho CRM, and more.
Helpdesk
Zendesk, Intercom, Freshdesk, Help Scout, and more.
Other Tools
Integrates with tools like Slack, Zapier, and Calendly to automate workflows.