Infobip
The world’s most connected cloud communication platform for personalized, real-time customer experiences.
Global Offices
75+
Direct Operator Connections
700+
Employees
3,700+
Continents Present
6
About Infobip
Infobip is an omnichannel communications platform as a service (CPaaS) provider, offering a comprehensive suite of messaging, voice, email, and chatbot solutions. It enables businesses to engage with customers on their preferred channels, including SMS, MMS, RCS, Apple Messages for Business, WhatsApp, Viber, Facebook Messenger, and more. The platform provides APIs for developers to integrate these channels into their applications, as well as a web-based interface for marketing and customer support teams. Infobip's key differentiators include its global reach, with over 700 direct operator connections, and its focus on providing reliable, secure, and scalable communication services for enterprises.
Core Products
Sms Api
Send and receive SMS messages globally with features like two-way messaging, number masking, and real-time delivery reports.
Voice Api
Integrate voice calls, text-to-speech, IVR, and call routing into applications.
Email Api
Send and track transactional and marketing emails with high deliverability rates.
Chat Apps Api
Connect with customers on popular chat apps like WhatsApp, Viber, Facebook Messenger, and Google's Business Messages.
Rcs Messaging
Utilize Rich Communication Services for a more interactive and branded messaging experience on Android devices.
Platform Features
Omnichannel Flow Builder
Visually build and automate communication flows across multiple channels without coding.
Customer Data Platform
Unify customer data from various sources to create a single view of the customer for personalized engagement.
Analytics
Monitor performance, track conversions, and gain insights into customer interactions.
Security & Authentication
Provides solutions for two-factor authentication (2FA), number validation, and SIM-swap detection.