IDX (a ZeroFox company)
Comprehensive data breach response and identity recovery services for enterprises.
GSA Schedule Holder
Yes
Focus
Enterprise & Government
Acquired by ZeroFox
2021
About IDX (a ZeroFox company)
As a component of ZeroFox's broader cybersecurity platform, the IDX breach response service is a comprehensive solution for organizations dealing with data breaches. The service manages the entire lifecycle of an incident, from initial discovery to final resolution. Key components include notifying affected populations in accordance with regulations, providing multi-year credit monitoring and dark web scanning for victims, and offering fully-managed identity recovery and restoration services through US-based experts. This high-touch, expert-led approach is designed to mitigate reputational damage, reduce legal liability, and restore trust with customers and employees following a security incident.
Breach Notification Services
Notification Delivery
Manages mailing and communication with affected individuals.
Call Center Support
Provides dedicated inbound call centers for victim inquiries.
Regulatory Compliance
Assists with adherence to state and federal breach notification laws.
Victim Protection Services
Identity Monitoring
Dark web monitoring, SSN tracing, and change of address alerts.
Credit Monitoring
Single or triple-bureau credit monitoring and alerts.
Identity Theft Insurance
Provides insurance policies to cover costs associated with identity theft.
Identity Recovery
Managed Recovery
Full-service, white-glove identity restoration by certified experts.
24/7 Support
Round-the-clock access to fraud resolution specialists.
Lost Wallet Assistance
Helps individuals cancel and replace credit cards and other documents.