Hakuna
Product protection for retail businesses.
Market Coverage
30+ European countries
Key Partner
Peloton
About Hakuna
Hakuna offers a comprehensive product protection platform that allows retail businesses to design and integrate their own warranty or insurance programs. Merchants can customize terms, pricing, and branding while Hakuna manages regulatory approval, contract management, and policy creation. The platform supports omnichannel sales, offering integration via a modern API, e-commerce plug-ins, or web-based tools for online stores, physical locations, and telesales. Primarily serving the European market, it provides localization for over 30 countries. Hakuna handles all post-sale administration, including reporting, policy management (updates, cancellations), and the entire claims process, enabling partners to earn commission with minimal operational overhead.
Platform Features
Program Customization
Configure protection types, term lengths, payment cycles, pricing, and branding.
Regulatory Management
Hakuna handles regulatory approval, contract management, and policy documentation.
Administration
Insurance reporting, accounting, and tax settlement managed by Hakuna.
Claims Handling
End-to-end claims management systems and processes.
Integration & Sales Channels
Integration Options
Modern Protection API, shop system plug-ins, web-based tools, and hosted checkout.
Online Sales
Integrate into online stores, apps, and post-purchase email campaigns.
Offline Sales
Support for physical retail locations and telesales teams.
Localization
Multi-country, multi-language, and multi-currency support across Europe.