Guru
The Governed Knowledge Layer for Enterprise AI.
SOC 2 Type 2
Compliant
HIPAA Readiness
Available
G2 Rating
4.7/5
About Guru
Guru provides a governed knowledge layer to ensure that all information, whether accessed by humans or AI, is accurate and trustworthy. The platform actively manages the entire knowledge lifecycle by identifying and merging duplicate content, flagging information gaps, and capturing valuable data from conversations in tools like Slack. It offers enterprise AI search, agentic AI capabilities, and deep integrations to deliver context-aware answers. Guru is built for various teams, including Customer Support, HR, and Sales, to boost productivity and reduce the risk of relying on inaccurate AI-generated content. It emphasizes security and governance with features like SOC 2 compliance, HIPAA readiness, and permission-aware AI.
Core Features
Enterprise Ai Search
Provides a single, unified search experience across all company applications.
Knowledge Governance
Automates knowledge verification, duplicate detection, and identification of stale content.
Ai-Powered Answers
Delivers cited, accurate answers to questions in chat and other workflows.
Knowledge Agents
AI agents that can automate tasks like summarizing conversations and drafting documentation.
Integrations
Connects with popular tools like Slack, Microsoft Teams, Zendesk, and Salesforce.
Supported Use Cases
Customer Support
Empowers agents with instant access to accurate information to resolve issues faster.
Sales Enablement
Provides sales teams with up-to-date playbooks, product information, and competitive intelligence.
Internal Communications
Centralizes HR policies, company announcements, and team processes.
Employee Onboarding
Streamlines the onboarding process by giving new hires a single place to find information.