FullStory
The leading Digital Experience Intelligence (DXI) platform, combining analytics and session replay.
Customers
3,100+
Founded
2014
Headquarters
Atlanta, GA
About FullStory
FullStory's platform captures all user interaction data, including clicks, scrolls, and page views, without requiring manual event tracking. This allows product, engineering, and support teams to replay user sessions to see their digital experience firsthand, helping to identify bugs, uncover friction points, and understand user behavior in context. The platform also offers advanced analytics capabilities like funnel analysis, conversion tracking, and heatmaps. It integrates with popular tools like Slack, Jira, and Google Analytics to streamline workflows. Key use cases include bug reproduction, user-informed product development, and conversion rate optimization.
Core Platform Features
Session Replay
Pixel-perfect replay of user sessions to see exactly what they experienced.
Product Analytics
Create funnels, dashboards, and metrics to analyze user behavior at scale.
Error And Frustration Signals
Automatically detects rage clicks, error clicks, and dead clicks to identify user frustration.
Dev Tools
Inspect network activity, console logs, and page performance alongside session replays.
Integrations
Connects with tools like Slack, Jira, Trello, Segment, and more.
Key Use Cases
Engineering
Reproduce and debug issues faster with complete session context.
Product Management
Understand feature adoption, identify friction points, and validate product decisions.
Customer Support
Resolve support tickets more efficiently by seeing the user's exact issue.
Marketing
Analyze and optimize conversion funnels and campaign landing pages.