Clutch
The Enterprise Behavior Optimization Platform for consumer-focused brands.
Platform Focus
Enterprise B2C
About Clutch
Clutch provides an integrated platform for managing customer relationships and driving loyalty. It specializes in helping enterprise-level consumer brands to capture customer data across various touchpoints, including point-of-sale and e-commerce. Using this data, businesses can segment their audience and deliver personalized offers, rewards, and communications. Key features include loyalty program management, gift card and stored value services, customer analytics, and targeted campaign automation. The platform aims to increase customer lifetime value by fostering deeper, more profitable relationships with a brand's most valuable customers.
Core Platform Capabilities
Loyalty Programs
Design and manage customized loyalty and rewards programs to incentivize repeat business.
Gift & Stored Value
Full-service gift card program management, including issuing, processing, and promotion.
Customer Intelligence
Consolidates customer data from multiple sources to create a single, actionable view of the customer.
Automated Marketing
Tools to create and automate targeted marketing campaigns based on customer segments and behavior.
Target Industries
Retail
Engaging with shoppers through personalized offers and rewards.
Automotive
Building loyalty with vehicle owners and service customers.
Restaurants & Qsr
Driving repeat visits and higher spend with loyalty and stored value programs.
Hospitality
Enhancing the guest experience with loyalty benefits and targeted communications.