ClickPost
India's #1 Post-Purchase Experience Platform for online brands.
Carrier Integrations
400+
Shipments per day
1 Million+
RTO Reduction
Up to 30%
Global Brands Served
500+
About ClickPost
ClickPost offers a comprehensive suite of solutions designed to optimize the post-purchase journey for e-commerce brands. The platform enables seamless integration with over 400 carrier partners, allowing businesses to select the best shipping options based on cost and ETA through a recommendation engine. Key features include automated order fulfillment, multi-carrier tracking APIs, branded tracking pages, and proactive shipment notifications via SMS, email, and WhatsApp. ClickPost also focuses heavily on returns management, streamlining the reverse logistics process to reduce RTO (Return to Origin) rates. Additionally, it simplifies complex processes like COD (Cash on Delivery) reconciliation by providing a unified dashboard to manage remittances from all courier partners.
Core Logistics Platform
Multi-Carrier Integration
Integrate with over 400 domestic and international carriers through a single API.
Courier Recommendation
AI-powered engine suggests the best courier based on cost, ETA, and serviceability.
Ndr Management
Automated Non-Delivery Report (NDR) management to reduce return-to-origin (RTO) rates.
Cod Reconciliation
Automated reconciliation for Cash on Delivery orders across all courier partners.
Post-Purchase Experience
Shipment Tracking
Real-time tracking API and branded tracking pages for customers.
Proactive Notifications
Automated order status updates sent via WhatsApp, SMS, and Email.
Returns & Exchanges
Automated and streamlined returns and exchange management portal.
Developer & API
Logistics Apis
RESTful APIs for manifestation, label generation, tracking, and cancellation.
Webhooks
Receive real-time updates on shipment statuses directly to your endpoint.
Platform Integrations
Seamless integration with e-commerce platforms like Shopify, Magento, and WooCommerce.