Clickatell
The Chat Commerce Platform for a new generation.
Customers
10,000+
Annual Messages
Billions
Countries Reached
220+
About Clickatell
Clickatell offers a suite of tools and APIs for what it calls "Chat Commerce," allowing businesses to serve customers and accept payments within popular chat applications. Its platform includes products like Chat Desk for live agent support, Chat Flow for building automated customer interactions, and Chat Pay for processing payments directly in chat. By focusing on rich messaging channels, Clickatell helps enterprises move beyond simple notifications to create interactive, transactional experiences for marketing, sales, and customer service use cases.
Communication Channels
Sms Api
Send and receive SMS messages globally for notifications, alerts, and marketing.
Whatsapp Business Platform
Engage with customers on WhatsApp for support, sales, and transactional messaging.
Other Channels
Support for various other messaging and social media channels.
Chat Commerce Platform
Chat Desk
A unified chat inbox for live agents to manage customer conversations across multiple channels.
Chat Flow
A workflow automation tool to build and deploy interactive experiences like chatbots and IVR.
Chat Pay
Enables businesses to request and accept payments from customers within chat conversations.
Developer Platform
Rest Apis
HTTP APIs for sending messages, managing contacts, and integrating with business systems.
Api Authentication
Uses API keys for authentication.
Sandbox
Provides a sandbox environment for testing and development.