BrandBastion
The All-In-One Social Engagement Solution to protect your brand and boost your performance.
Social Platforms Supported
7+
Analysis and Moderation
24/7
Languages Supported
43+
About BrandBastion
BrandBastion provides a robust platform for managing social media engagement and protecting brand reputation 24/7. It filters out spam, hate speech, and harmful comments from organic posts and ads, ensuring brand safety. The service also handles customer service by responding to inquiries and comments, and helps generate leads by identifying potential customers in social conversations. By combining advanced AI with a team of human moderators, BrandBastion helps global brands reduce response times, manage crises, and gain valuable insights from their social media interactions to improve performance. The platform integrates with tools like Zendesk and Salesforce to streamline workflows.
Core Services
Comment Management
Hides or removes spam, hate speech, and harmful comments from ads and organic posts.
Crisis Management
24/7 monitoring and alerts to detect and manage potential social media crises.
Customer Support
Responds to customer questions and comments across social media platforms.
Social Listening & Insights
Analyzes conversations to provide actionable insights on brand sentiment and trends.
Lead Generation
Identifies and alerts brands to potential sales leads from social media comments.
Supported Platforms
Management for comments and messages.
Management for comments and messages.
Tiktok
Comment moderation for organic posts and ads.
Youtube
Comment moderation for videos.
Management for company pages.
X (Twitter)
Management for brand handles.
Integrations
Help Desk
Zendesk
Crm
Salesforce, Hubspot
Social Media Management
Sprinklr, Sprout Social, Hootsuite