Airship
The App Experience Company, helping brands master mobile-first customer experiences.
Company Name Change
Formerly Urban Airship
Annual Message Volume
Trillions
Global Brands Served
Thousands
About Airship
Airship provides the Airship App Experience Platform (AXP), a comprehensive solution for creating, managing, and optimizing mobile app experiences. It allows businesses to unify customer data from various sources to build a complete view of their audience. Using this data, brands can orchestrate automated customer journeys, deliver personalized messages across channels like push notifications, email, SMS, and in-app messages, and leverage features like mobile wallet passes. Airship also offers tools for A/B testing, performance analytics, and journey optimization to help marketers understand user behavior and improve campaign effectiveness. It is designed for enterprise-level clients aiming to enhance direct-to-consumer relationships and maximize the value of their mobile applications.
Core Platform Features
App Experience Platform (Axp)
Centralized platform for managing mobile app experiences and customer journeys.
Data & Analytics
Real-time user data, predictive AI, and performance analytics for optimization.
Journey Orchestration
Automate cross-channel messaging sequences based on user behavior and attributes.
A/B Testing
Experiment with message content, timing, and channels to improve engagement.
Supported Communication Channels
Mobile App
Push Notifications, In-App Messages, Message Centers, Live Activities
Web
Web Push Notifications
Sms
Promotional and transactional text messaging.
Integrates with email service providers for coordinated cross-channel campaigns.
Mobile Wallet
Dynamic passes, coupons, and loyalty cards for Apple Wallet and Google Wallet.