Aircall
The AI-powered customer communications platform for sales and support teams.
Customers
22,000+
Integrations
250+
Countries Served
110+
About Aircall
Aircall provides an AI-powered communication platform designed for sales and customer support teams of all sizes. It replaces traditional PBX systems with a cloud-native solution, offering features like AI virtual agents, conversation intelligence, and revenue intelligence. The platform unifies voice, SMS, MMS, and WhatsApp into a single interface. With over 250 native integrations with major CRM and helpdesk software (including Salesforce, HubSpot, and Zendesk), Aircall enables businesses to automate workflows, log call details automatically, and turn customer interactions into revenue. It supports global operations with phone numbers available in over 100 countries.
Core Platform Features
Cloud Phone System
Includes local and international numbers, IVR, call routing, and voicemail.
Ai Capabilities
AI virtual agents, call transcriptions, summaries, sentiment analysis, and real-time coaching.
Omnichannel Messaging
Unifies business SMS, MMS, and WhatsApp Business alongside voice.
Analytics
Real-time monitoring, call activity dashboards, and performance tracking.
Integrations
Crm
Salesforce, HubSpot, Pipedrive, Zoho
Helpdesk
Zendesk, Intercom, Freshdesk, Gorgias
Productivity
Slack, Microsoft Teams, Zapier
Api & Webhooks
Open API to build custom integrations and workflows.